Edulink Global Co., Ltd. (“www.sboard.net”, hereinafter referred to as “Sboard”) protects the personal information of information subjects in accordance with Article 30 of the Personal Information Protection Act and resolves related grievances quickly and smoothly.
We establish and disclose the personal information processing policy as follows:
○ This personal information processing policy is effective from January 1, 2022.
Article 1 (Purpose of Processing Personal Information)
EdulinkGlobal Co., Ltd. (“www.sboard.net”, hereinafter “Sboard”) processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than the following, and if the purpose of use is changed, necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act will be implemented.
1. Handling civil complaints
Personal information is processed for the purpose of contacting and notifying the identity of the complainant, confirmation of complaints, and fact-finding.
Article 2 (Processing and Retention Period of Personal Information)
① EdulinkGlobal Co., Ltd. processes and retains personal information within the period of retention and use of personal information in accordance with laws and regulations or within the period of retention and use of personal information agreed upon when collecting personal information from the information subject.
② Each personal information processing and retention period is as follows:
1. Processing of Civil Complaints
Personal information related to the handling of civil complaints is retained and used for the above purposes from the date of consent for collection and use to the period below.
Basis for retention: Act on the Use and Protection of Credit Information
Relevant laws: Records on collection/processing and use of credit information: 3 years
Article 3 (Provision of Personal Information to Third Parties)
① EdulinkGlobal Co., Ltd. processes personal information only within the scope specified in Article 1 (Purpose of Processing Personal Information) and is subject to the Personal Information Protection Act such as the consent of the information subject and special provisions of the law. We provide personal information to third parties only in cases falling under Articles 17 and 18.
② EdulinkGlobal Co., Ltd. provides personal information to third parties as follows:
1. EdulinkGlobal Co., Ltd.
Recipient of personal information: EdulinkGlobal
Personal information provided by the recipient: e-mail, name
Recipient's retention and period of use: 3 years
Article 4 (Rights and Duties of Information Subjects and Legal Representatives and Method of Exercising Them)
① The information subject may exercise the right to view, correct, delete, and suspend processing of personal information at any time with respect to EdulinkGlobal Co., Ltd.
② The exercise of rights pursuant to Paragraph 1 may be done in writing, e-mail, fax, etc. in accordance with Article 41 Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act for EdulinkGlobal Co., Ltd. Link Global to act without delay.
③ The exercise of rights pursuant to Paragraph 1 may be done through an agent such as a legal representative of the information subject or a person who has been delegated. In this case, you must submit a power of attorney in the form of Attachment No. 11 of the “Personal Information Handling Method Notice (No. 2020-7)”.
④ The rights of the information subject may be restricted in accordance with Articles 35 (4) and 37 (2) of the Personal Information Protection Act for requests to view and stop processing of personal information.
⑤ Request for correction and deletion of personal information cannot be requested if the personal information is specified as a collection target in other laws.
⑥ EdulinkGlobal Co., Ltd. checks whether the person who made the request, such as a request for reading, correction/deletion, or suspension of processing, is the person or a legitimate agent according to the rights of the information subject.
Article 5 (Creating Items of Personal Information to be Processed)
① EdulinkGlobal Co., Ltd. handles the following items related to personal information:
1<Processing of Civil Complaints>
Required fields: email, name
Optional items: mobile phone number, home address, work phone number
Article 6 (Destruction of Personal Information)
① EdulinkGlobal Co., Ltd. destroys the personal information without delay when the personal information becomes unnecessary, such as the termination of the personal information retention period or achievement of the purpose of processing.
1. Destruction Procedure
EdulinkGlobal Co., Ltd. selects the personal information for which the reason for destruction has occurred and destroys the personal information with the approval of the personal information protection officer of Edulink Global Co., Ltd.
2. Destruction Method
Information in the form of an electronic file uses a technical method that cannot reproduce the record
Article 7 (Measures to Ensure the Safety of Personal Information)
EdulinkGlobal Co., Ltd. is taking the following measures to ensure the safety of personal information:
1. Minimization and Training of Personnel Handling Personal Information
We are implementing measures to limit the personnel who manage personal information and managing the policy appropriately.
2. Restricting Access to Personal Information
We take necessary measures to control access to personal information by granting, changing, and canceling access rights to the database system that processes personal information, and by using an intrusion prevention system to control unauthorized access from outside.
3. Access Control for Unauthorized Persons
A separate physical storage location for personal information is established and access control procedures are established and operated.
Article 8 (Matters Concerning Installation, Operation and Rejection of Automatic Personal Information Collection Devices)
① EdulinkGlobal Co., Ltd. uses 'cookies' to store and retrieve usage information from time to time to provide users with individually customized services.
② Cookies are a small amount of information sent by the server (http) used to operate the website to the user's computer browser and are also stored on the hard disk of the user's PC computer.
4 Installation, operation, and rejection of cookies: You can refuse to save cookies by setting options in Tools>Internet Options>Personal Information menu at the top of the web browser.
5 If you refuse to store cookies, you may experience difficulties in using customized services.
Article 9 (Personal Information Protection Officer)
① EdulinkGlobal Co., Ltd. is responsible for the handling of personal information and designates a person in charge of personal information protection as follows for complaint handling and damage relief of information subjects related to personal information processing.
▶ Person in charge of personal information protection
Name: Chungrim Han
Contact: 02-542-4868, firstname.lastname@example.org,
※ You will be connected to the department in charge of personal information protection.
▶ Department in charge of personal information protection
Department Name: Digital Media Room
Contact Person: Cheolhee Lee
Contact: 070-7439-4856, email@example.com,
② The information subject may inquire about all personal information protection-related inquiries, complaint handling, damage relief, etc. that occurred while using the service (or business) of EdulinkGlobal Co., Ltd. to the person in charge of personal information protection and the department in charge. EdulinkGlobal Co., Ltd. will answer and handle inquiries from information subjects without delay.
Article 10 (Request for Viewing Personal Information)
The information subject may file a request for access to personal information pursuant to Article 35 of the Personal Information Protection Act to the following departments.
EdulinkGlobal Co., Ltd. will make every effort to promptly process the personal information access request of the information subject.
▶ Personal information access request reception and processing department
Department Name: Digital Media Room
Contact Person: Cheolhee Lee
Contact: 070-7439-4856, firstname.lastname@example.org
Article 11 (Remedies for Infringement of Rights)
The information subject may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee or the Korea Internet & Security Agency Personal Information Infringement Report Center to receive relief from personal information infringement. In addition, for other personal information infringement reports and consultations, please contact the following organizations:
1. Personal Information Dispute Mediation Committee: (without area code) 1833-6972 (www.kopico.go.kr)
2. Personal Information Infringement Report Center: (without area code) 118 (privacy.kisa.or.kr)
3. Supreme Prosecutors' Office: (without area code) 1301 (www.spo.go.kr)
4. National Police Agency: (without area code) 182 (ecrm.cyber.go.kr)
The head of a public institution responds to a request pursuant to Article 35 (Perusal of Personal Information), Article 36 (Correction/Deletion of Personal Information), and Article 37 (Suspension of Personal Information Processing, etc.) of the 「Personal Information Protection Act」 A person whose rights or interests have been infringed due to a disposition or omission taken may file an administrative appeal in accordance with the Administrative Appeals Act.
※ Please refer to the website of the Central Administrative Adjudication Committee (www.simpan.go.kr) for more information on administrative adjudication.
① This personal information processing policy is effective from January 1, 2022.